knitnana: Maybe I Should Have Stayed in Bed Today?

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Wednesday, January 14, 2009

Maybe I Should Have Stayed in Bed Today?

I did get my office's W-2s done, tho'
(Oh NO! I shouldn't have said that...fingers crossed that there are no problems...OK...KNOCKING WOOD HARD!)

Tonight, working on my Berroco sock again...watching our wonderful governor's State of the Commonwealth address and the yarn skein had come apart in 3 balls (in addition to the one from this a.m.), so, because I thought they were connected, I decided to wind from the bottom, as I could see one end...(you can click on any of these photos to embiggen)
Um. Yeah. You ARE seeing that right. Berroco BARF. I've used this yarn for two other pairs of socks...and they were just fine. What on earth?

Jocelyn said quietly in an email that I might want to check for ... shhh ... moths but I didn't see anything that looks like it. (Fingers crossed!)

And then this Christmas, I was the very grateful recipient of a Knitpicks gift certificate, and since I've been loving my size one Options (see above in that sock photo) for the dark yarns...I ordered three sizes of 16 inch circulars for Man Chemo hats (since they usually get knit in dark yarns, and it's hard to see the dark yarns on my Harmonys...) and the order came today:
Can you see the mess on those needles? All three of them. It's as if they're tarnished...but there's a "stickiness" on the cables, too - and I'm not meaning a stickiness that you can wipe off, because you can't.

I've always had the BEST of luck with Knitpicks Customer Service (okay, I've only had a problem twice and I've ordered from them a lot). Well, tonight? Not so good. I was told I'd have to return the needles, and pay the shipping, but the cost of the shipping would be credited back to me. HUH? I was having a bit of a problem with that. It took her about 15 minutes to understand that this was obviously a flaw in this particular batch of needles because it happened to ALL THREE of the individual needles I ordered. I assured her I love Knitpicks needles, I have the Harmony interchangeables, all of the Harmony 16-inch fixed circulars, several longer fixed circulars, and now (in this order) two pair of 10-inch straights - see below...
(Sizes 5 and 7 10-inch straights and are they purty! I checked them, while I was on the phone with Customer Service...no problem.)

And then I mentioned that I was a member of the Knitpicks Lovers group on Ravelry. Of course the little gal on the other end of the phone (who swears she's a knitter) finally admitted she didn't know what Ravelry was...she'd have to talk to her supervisor, did I mind holding on? It turns out the supervisor probably knew about Ravelry.

They're sending me new 16-inch circulars. Ravelry. It's just such POWER in a simple word...

Just in case you can't see in the Berroco Barf photo above? Here's a closeup of my OLD Options from over a year ago...have been used a bit, and they're bright and shiny as the day I first got them...(in fact, they reflect light so well, I have to be careful about them triggering my ocular migraines...)


I did get 3 skeins of Gloss in black and 2 in Woodland Sage for mitts and such...and then I also was swayed into ordering this kit by Judy
I am such a lemming...

I also gave up and started the other Man Chemo hat on my Harmonys:
(It's one of those cheap acrylics I had in stash - but it's soft!)

So maybe I should have stayed in bed today? Naw...I wouldn't have finished my W-2s!
lolol

8 Comments:

Blogger Knitting Linguist said...

Hooray for the W-2s, but as for everything else... I'd see if you can return the skein of yarn (if that's possible, depending on where you got it), it's obviously defective!

9:10 PM  
Blogger Jennifer said...

Strange sticky needles are no good. I'm glad you are going to receive a replacement, though the phone conversation sounds like it was very annoying.

9:22 PM  
Blogger Ruinwen said...

Wow...at least they are going to fix it and you will soon have shiny new new (non-sticky) needles. I just joined the Ravelry Knitpicks group. You have to tell me how you like making that hat because I just love it...but I'm afraid by all that color work. Hope the week gets better. :)

6:11 AM  
Anonymous Judy said...

Oh! So glad to know the kit came! I think Knit Picks will get caught up soon. It's a fun knit. Really. The hardest part is the ear flaps because those are knit flat so you have to do colorwork on both sides. Since you knit those first, it's all downhill from there. :-)

Bummer about the needles - and strange that you hand problems with their customer service. Usually they're really responsive.

11:32 AM  
Anonymous Carrie K said...

Yay for the W-2's being done! That was quick!

Boo for the Knitpicks CS this time out. Annoying. Annoying about the needles too. Hopefully it'll all be fixed with the swap.

Three balls in one??? That's just weird.

1:27 PM  
OpenID runswithneedles said...

Ugh. I'm sorry about the needles and the hassle at returning them.

I just had great KP customer service: some cables I bought ripped apart the first time I used them and they sent out new ones immediately.

That said, I don't order from KP very often because I LOATHE their method of shipping. It often takes 2-3 weeks for an order to reach me and that's just insane.

1:45 PM  
Blogger Brenda said...

Glad saying Ravelry eventually got everything worked out OK. I know what you mean about the options being so shiny. I can't knit with them in bright sunshine; I'll trigger a migraine.

That sock yarn is too bizarre.

6:58 PM  
Blogger Opal said...

it sounds like whoever you talked to at knit picks way new? maybe? i hope so. i'm glad you got it all sorted out in the end.

9:34 PM  

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